{"id":1010,"date":"2021-11-08T09:15:14","date_gmt":"2021-11-08T09:15:14","guid":{"rendered":"https:\/\/teledeskgroup.be\/overstromingen-in-ons-land\/"},"modified":"2021-11-10T14:26:00","modified_gmt":"2021-11-10T14:26:00","slug":"inondations-dans-notre-pays","status":"publish","type":"post","link":"https:\/\/teledeskgroup.be\/fr\/inondations-dans-notre-pays\/","title":{"rendered":"Inondations dans notre pays\u2026 Teledesk Group sur le pont"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><em><em>Les graves inondations qui ont frapp\u00e9 notre pays en juillet ont donn\u00e9 lieu \u00e0 un afflux massif de dossiers de sinistre chez les assureurs, experts et bureaux d&rsquo;expertise. Beaucoup se sont alors retrouv\u00e9s dans l&rsquo;impossibilit\u00e9 de traiter eux-m\u00eames ce surcro\u00eet de demandes tout en continuant \u00e0 offrir le m\u00eame service. Lisez ici ce que Teledesk Group peut apporter \u00e0 votre bureau d&rsquo;assurance dans des moments de pression extr\u00eame.<\/em><\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Gestion de vos creux et de vos pics<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pendant les phases de pic, comme apr\u00e8s les inondations de juillet, votre bureau d&rsquo;assurance est d&rsquo;office submerg\u00e9 de questions de clients et de nouveaux dossiers. Si vous ne parvenez pas \u00e0 tout traiter avec vos propres collaborateurs, Teledesk Group est l\u00e0 pour vous aider et ce, de diff\u00e9rentes mani\u00e8res.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>Nous pouvons dans un premier temps vous soulager, vous et vos coll\u00e8gues, en reprenant la t\u00e9l\u00e9phonie, pour que vous puissiez vous concentrer sur la gestion effective.<\/li><li>Nous pouvons aller plus loin et reprendre aussi tous les dossiers de sinistres. Notre \u00e9quipe nous permet d&rsquo;agir vite, d&rsquo;ouvrir et d&rsquo;introduire des dossiers pour que vous puissiez vous concentrer sur vos clients A.<\/li><li>Teledesk Group peut aussi vous aider lorsque votre propre bureau subit un sinistre emp\u00eachant un fonctionnement normal. Nous aidons vos clients \u00e0 distance, comme si votre bureau \u00e9tait ouvert.<\/li><\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Ensemble dans la temp\u00eate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En juillet 2021, Teledesk Group a aid\u00e9 de nombreux bureaux d&rsquo;assurance belges \u00e0 traverser la \u00ab&nbsp;temp\u00eate&nbsp;\u00bb. Mais nous avons aussi pr\u00e9par\u00e9 administrativement quelque 600 dossiers pour le cabinet d&rsquo;expertise <a href=\"https:\/\/www.xolutions.be\/fr\/expertise\" target=\"_blank\" rel=\"noreferrer noopener\">Xolutions<\/a>, notre partenaire en dossiers d&rsquo;expertise. La carte montre la r\u00e9partition g\u00e9ographique des dossiers de sinistre dans lesquels nous sommes intervenus.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"569\" src=\"https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Kaart-overstromingen-1024x569.png\" alt=\"Overstromingen\" class=\"wp-image-994\" srcset=\"https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Kaart-overstromingen-1024x569.png 1024w, https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Kaart-overstromingen-300x167.png 300w, https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Kaart-overstromingen-768x427.png 768w, https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Kaart-overstromingen.png 1191w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Forte hausse du nombre de nouveaux dossiers<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Par rapport \u00e0 l&rsquo;ann\u00e9e derni\u00e8re, nos \u00e9quipes ont ouvert 56&nbsp;% de dossiers suppl\u00e9mentaires. La plus forte hausse a logiquement \u00e9t\u00e9 enregistr\u00e9e dans les assurances incendie, avec une augmentation (sur toute la p\u00e9riode) de 121&nbsp;% par rapport \u00e0 2020. En juillet, l&rsquo;augmentation a m\u00eame \u00e9t\u00e9 de 306&nbsp;% pour l&rsquo;incendie et de 99&nbsp;% sur une base mensuelle. Le besoin chez de nombreux courtiers \u00e9tait de toute \u00e9vidence tr\u00e8s grand.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vous voulez faire appel \u00e0 Teledesk Group pour faire face aux pics de travail&nbsp;? <a href=\"https:\/\/teledeskgroup.be\/fr\/contact\/\" target=\"_blank\" rel=\"noreferrer noopener\">Contactez<\/a>-nous pour convenir d&rsquo;un rendez-vous. Nous regarderons ensemble ce que Teledesk Group peut apporter \u00e0 votre bureau d&rsquo;assurance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Les graves inondations qui ont frapp\u00e9 notre pays en juillet ont donn\u00e9 lieu \u00e0 un afflux massif de dossiers de sinistre chez les assureurs, experts et bureaux d&rsquo;expertise. Beaucoup se sont alors retrouv\u00e9s dans l&rsquo;impossibilit\u00e9 de traiter eux-m\u00eames ce surcro\u00eet de demandes tout en continuant \u00e0 offrir le m\u00eame service. Lisez ici ce que Teledesk &#8230;<\/p>\n","protected":false},"author":6,"featured_media":996,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1010","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-non-classifiee"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Inondations dans notre pays\u2026 Teledesk Group sur le pont - Teledesk<\/title>\n<meta name=\"description\" content=\"Suite aux inondations dans notre pays, de nombreux courtiers ont fait face \u00e0 une surcharge de dossiers de sinistres. 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Teledesk Groupe intervient pour aider.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/teledeskgroup.be\/overstromingen-in-ons-land\/\" \/>\n<meta property=\"og:site_name\" content=\"Teledesk\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-08T09:15:14+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-10T14:26:00+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/teledeskgroup.be\/wp-content\/uploads\/2021\/11\/Overstromingen.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2121\" \/>\n\t<meta property=\"og:image:height\" content=\"1414\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Ena Bernaers\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ena Bernaers\" \/>\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/\"},\"author\":{\"name\":\"Ena Bernaers\",\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/#\\\/schema\\\/person\\\/a6eca6930e6659a0c8d2f7e7edf5ba68\"},\"headline\":\"Inondations dans notre pays\u2026 Teledesk Group sur le pont\",\"datePublished\":\"2021-11-08T09:15:14+00:00\",\"dateModified\":\"2021-11-10T14:26:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/\"},\"wordCount\":413,\"image\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/teledeskgroup.be\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Overstromingen.jpg\",\"articleSection\":[\"Non classifi\u00e9(e)\"],\"inLanguage\":\"fr-FR\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/\",\"url\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/\",\"name\":\"Inondations dans notre pays\u2026 Teledesk Group sur le pont - Teledesk\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/overstromingen-in-ons-land\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/teledeskgroup.be\\\/wp-content\\\/uploads\\\/2021\\\/11\\\/Overstromingen.jpg\",\"datePublished\":\"2021-11-08T09:15:14+00:00\",\"dateModified\":\"2021-11-10T14:26:00+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/teledeskgroup.be\\\/#\\\/schema\\\/person\\\/a6eca6930e6659a0c8d2f7e7edf5ba68\"},\"description\":\"Suite aux inondations dans notre pays, de nombreux courtiers ont fait face \u00e0 une surcharge de dossiers de sinistres. 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